> For the complete documentation index, see [llms.txt](https://panduan-sap.simplidots.id/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://panduan-sap.simplidots.id/sales-automation-platform/smh-sales-management-hub/penjualan/retur/order/cara-membuat-faktur-retur-atau-invoice-return-ir.md).

# Cara Membuat Faktur Retur atau Invoice Return (IR)

Terdapat 2 cara untuk membuat faktur retur, diantaranya adalah:

1. Buat Faktur Retur atau Invoice Return (IR) dari Daftar Sales Order Return (OR)
2. Buat Faktur Retur atau Invoice Return (IR) dari Detail Sales Order Return (OR)

## Buat IR dari Daftar OR

{% stepper %}
{% step %}

### Buka menu Sales Order Return

Step 1. Buka menu **Penjualan**.

Step 2. Pilih **Retur**.

Step 3. Pilih **Pesanan**.\
![](/files/zYTM3nsS2gVK515U0sL8)
{% endstep %}

{% step %}

### Tentukan Sales Order Return

Step 4. Tentukan **No. Retur Penjualan**.
{% endstep %}

{% step %}

### Buat Faktur Retur&#x20;

Step 5. Pilih tanda ![](/files/CY3larqGxeuMpKe7MEkB).

Step 6. Kemudian pilih **Buat Retur Faktur.**

<figure><img src="/files/SJYNuxZM5XOMKvbSzBxT" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Konfirmasi Buat Faktur Retur

Step 7. Tentukan tanggal faktur retur. Kemudian, pilih **Buat.**

<figure><img src="/files/rluISYp4wRlLaXKxobz8" alt="" width="563"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Faktur Retur berhasil dibuat

Step 8. Faktur Retur berhasil dibuat jika muncul notifikasi berikut.![](/files/1937lLK9ReIL8za1m0GZ)

* Status Sales Order Retur berubah menjadi **Completed** jika ada Faktur Retur dan Credit Notes.

<figure><img src="/files/d28Lr0oFYWqkILWgLKli" alt=""><figcaption></figcaption></figure>

{% endstep %}
{% endstepper %}

## Buat IR dari Detail OR

{% stepper %}
{% step %}

### Buka menu Sales Order Return

Step 1. Buka menu **Penjualan**.

Step 2. Pilih **Retur**.

Step 3. Pilih **Pesanan**.\
![](/files/zYTM3nsS2gVK515U0sL8)
{% endstep %}

{% step %}

### Tentukan Sales Order Return

Step 4. Tentukan **No. Retur Penjualan**.
{% endstep %}

{% step %}

### Buat Faktur Retur&#x20;

Step 5. Pilih **No. Retur Penjualan** dengan status **To Invoice Return**.

<figure><img src="/files/1ETJfPIYehFL41KTua4m" alt=""><figcaption></figcaption></figure>

Step 6. Kemudian pilih  ![](/files/CY3larqGxeuMpKe7MEkB) dan **Buat Retur Faktur.**

<figure><img src="/files/yc9f2bpi22QqzdTqiLkG" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Konfirmasi Buat Faktur Retur

Step 7. Tentukan tanggal faktur retur. Kemudian, pilih **Buat.**

<figure><img src="/files/rluISYp4wRlLaXKxobz8" alt="" width="563"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Faktur Retur berhasil dibuat

Step 8. Faktur Retur berhasil dibuat jika muncul notifikasi berikut.![](/files/1937lLK9ReIL8za1m0GZ)

* Status Sales Order Retur berubah menjadi **Completed** jika ada Faktur Retur dan Credit Notes.

<figure><img src="/files/d28Lr0oFYWqkILWgLKli" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://panduan-sap.simplidots.id/sales-automation-platform/smh-sales-management-hub/penjualan/retur/order/cara-membuat-faktur-retur-atau-invoice-return-ir.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
