> For the complete documentation index, see [llms.txt](https://panduan-sap.simplidots.id/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://panduan-sap.simplidots.id/mobile-application/sfa-sales-force-automation/beranda/pembayaran-pelanggan/cara-membuat-pembayaran-pelanggan.md).

# Cara Membuat Pembayaran Pelanggan

Jika terdapat pelanggan yang ingin melakukan pembayaran saat penagihan, Anda dapat menggunakan fitur Pembayaran Pelanggan sebagai berikut.

**Step 1.** Buka menu **Beranda**.

**Step 2.** Pilih **Pembayaran** **Pelanggan**.

<figure><img src="https://3837174706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-ML6LhsHx5TJpV4GOuvJ%2Fuploads%2FEHY2ic87wvYastqx46Ie%2Fimage.png?alt=media&amp;token=e13ebcf9-ec55-4228-809a-b9367fe31356" alt="" width="351"><figcaption></figcaption></figure>

**Step 3.** Klik **Buat pembayaran pelanggan baru** atau klik **+.**

<figure><img src="https://3837174706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-ML6LhsHx5TJpV4GOuvJ%2Fuploads%2FoSTXALMf7U3h7O2jF9Wt%2Fimage.png?alt=media&amp;token=e07eed4c-150c-432e-92c7-dd4fcb5e3baf" alt="" width="351"><figcaption></figcaption></figure>

**Step 4.** Pilih **Pelanggan**.&#x20;

<figure><img src="https://3837174706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-ML6LhsHx5TJpV4GOuvJ%2Fuploads%2F263YE96lpTpaa4KKPGMv%2Fimage.png?alt=media&amp;token=bd569702-dec7-4de5-a108-755140288694" alt="" width="352"><figcaption></figcaption></figure>

**Step 5.** Cari nama pelanggan. \
Contoh : Agus

<figure><img src="https://3837174706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-ML6LhsHx5TJpV4GOuvJ%2Fuploads%2FxmwFQMw6lQqOleDMy0fx%2Fimage.png?alt=media&amp;token=a7e86945-c206-4073-b2e5-0245bf446318" alt="" width="351"><figcaption></figcaption></figure>

**Step 6.** Pilih **Metode** **pembayaran** sesuai yang diterima.

<figure><img src="https://3837174706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-ML6LhsHx5TJpV4GOuvJ%2Fuploads%2Frnz2NfWxwjiUP8NGaneA%2Fimage.png?alt=media&amp;token=1106da8c-d359-4c64-84bc-a113650e453d" alt="" width="349"><figcaption></figcaption></figure>

**Step 7.** Isi **Total** **pembayaran** sesuai dana yang diterima.

Contoh : \
Agus memiliki 1 faktur aktif yang belum dibayar sebanyak Rp636.000,00. Pada penagihan ini, Agus akan membayar senilai Rp100.000.

<figure><img src="https://3837174706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-ML6LhsHx5TJpV4GOuvJ%2Fuploads%2FiZHhAhDmpoIMfXRG0Pdu%2Fimage.png?alt=media&amp;token=f0c1812c-0246-403a-9d65-17ab31e7c8a6" alt="" width="344"><figcaption></figcaption></figure>

Nilai Rp100.000,00 di atas belum terpakai alias belum ditujukan terhadap invoice yang akan dibayar.&#x20;

{% hint style="info" %}
**Note:**

* Centang  ![](https://3837174706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-ML6LhsHx5TJpV4GOuvJ%2Fuploads%2FzbIJcjQ8vjqybrmvcFNr%2Fimage.png?alt=media\&token=6f62250a-9c19-4acf-878e-e115e54ac735), jika total pembayaran ditujukan terhadap semua faktur yang belum dibayar.&#x20;
* Atau, isi manual ![](https://3837174706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-ML6LhsHx5TJpV4GOuvJ%2Fuploads%2FG306fY1B9KqhkNnGaWCk%2Fimage.png?alt=media\&token=3656ac12-674c-4dfc-9f99-4201a4002b86) sesuai nilai total pembayaran terhadap masing-masing faktur yang belum dibayar. (Apabila terdapat lebih dari satu faktur aktif).
* Atau, pilih ![](https://3837174706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-ML6LhsHx5TJpV4GOuvJ%2Fuploads%2FgYDhbFSgCBQwekdoGKJv%2Fimage.png?alt=media\&token=841e88d3-cf5b-4f28-b2b5-831962142b02)jika faktur ingin dibayar lunas.
  {% endhint %}

**Step 8.** Tambah **Catatan** bila perlu.

<figure><img src="https://3837174706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-ML6LhsHx5TJpV4GOuvJ%2Fuploads%2FC4GD7p4g3oXIRxA9clfL%2Fimage.png?alt=media&amp;token=774ba48a-39e5-41ed-abe9-d38a165892f5" alt="" width="354"><figcaption></figcaption></figure>

**Step 9.** Pilih **Bayar** jika total pembayaran telah dibayar ke faktur aktif yang dituju.

<figure><img src="https://3837174706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-ML6LhsHx5TJpV4GOuvJ%2Fuploads%2FBw2c8yNR0iqCkIvxI045%2Fimage.png?alt=media&amp;token=c978b275-5e05-4715-9c4a-ee01f58aa77e" alt="" width="347"><figcaption></figcaption></figure>

**Step 9.** Pembayaran telah berhasil jika muncul pop up berikut.

<figure><img src="https://3837174706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-ML6LhsHx5TJpV4GOuvJ%2Fuploads%2FoZUeZEiANZB5r6ClPhyy%2Fimage.png?alt=media&amp;token=6c51be9a-94a8-4e48-a27c-5dac416982a8" alt="" width="289"><figcaption></figcaption></figure>

**Step 10.** Kemudian akan terbentuk 1 dokumen pembayaran seperti berikut.&#x20;

<figure><img src="https://3837174706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-ML6LhsHx5TJpV4GOuvJ%2Fuploads%2FLAQgqV0cxPhYApVFAjGB%2Fimage.png?alt=media&amp;token=2d8db11c-37ff-48a6-9134-4d530bff2541" alt="" width="352"><figcaption></figcaption></figure>

**Step 11.** Lakukan [**Sinkron Transaksi dan Master Data**](/mobile-application/sfa-sales-force-automation/beranda/sinkronisasi-data/cara-sinkron-transaksi-dan-master-data.md) agar pembayaran terkirim ke backoffice SMH.&#x20;

{% hint style="success" %}
**FYI**:\
\
Tanda bahwa pembayaran telah terkirim, dapat dilihat dari prefix (awalan) nomor dokumen yang telah berubah.\
\
Contoh : \
**PAY-240404024458** (belum dikirim/sinkron) -> **CP-240400002** (sudah dikirim/sinkron)<br>
{% endhint %}

<figure><img src="https://3837174706-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-ML6LhsHx5TJpV4GOuvJ%2Fuploads%2FcP12k8XmIMBifHBbtRpU%2Fimage.png?alt=media&amp;token=e7fb1303-a278-42d6-a813-a018bc6a8bc6" alt="" width="351"><figcaption></figcaption></figure>